Step by Step Guide
1. File your documents with the Court. Once your documents are filed, they will have seal of the Court stamped on the documents.
2. Prepare an instruction email/letter to our firm. We recommend the following instruction letter template, if you’re a self represented party. Instructions and documents should be emailed to: info@avidinvestigations.com.au
| Avid Investigations & Collections PO Box 160 Holland Park, Qld, 4121. RE: PROCESS SERVING Dear Sir, I am the <applicant/plaintiff> <husband/wife> in the attached documents. Would you please attend to service of the <respondent/defendant> <Jane Lisa Smith>. The home address for the respondent is <123 Ocean Road, Shoreville, Qld, 4006>. The mobile telephone number for the respondent is <04xx xxx xxx>. I have attached a picture of the person to be served. Additional information which may assist you in effecting service is as follows: 1. The respondent leaves for work at <around 7.30am and returns home at 4.30pm>. 2. The respondent’s place of work is <ABC Dental at Sunnybank>. 3. The respondent is not aware of the filing or the documents. 4. The respondent drives a <dark blue Toyota Corolla> registration number <QAE456> My contact details are as follows: Postal Address: <PO Box 9999, Highgate, Qld, 4333>. Mobile: <04xx xxx xxx> Email: <john.smith@example.com> Would you please forward the sworn affidavit of service to my postal address at the completion of service. Kind Regards <Your name> |
3. Attach the documents to the email which are required to be served.
Some court/tribunal matters have a single document to be served on the other party/s. For other matters, there may be numerous documents to serve a a service batch.
4. Attach a recent picture of the person to be served if available.
On occasion a party may seek to avoid service. Most Courts and Tribunals will accept an affidavit of service detailing the respondent/defendant was identified by the photograph, should the respondent/defendant claim they are not the person to be served.
5. Forward the email with the attachments.
If emailing the documents forward the documents to email address: info@avidinvestigations.com.au.
6. Receive acknowledgement email.
Upon submitting your documents for service, we will review the instructions and document batch. If there are any apparent issues with the instructions or service batch, we will contact you to discuss and resolve the issues. If the instructions and service batch appear complete, we will send you an acknowledgment email to advise the instructions have been received. We will then add the matter to active service with an agent in the area of service.
7. Await email updates.
As attempts are made to serve the documents upon the party, we may forward email updates to keep you informed as to what has occurred upon attending the address. We will send you a final email advising time and date of service, when the documents have been served.
8. Payment/Invoicing
For self represented parties, once the matter has been created on our system, we shall email an invoice. The payment options are online credit card payment or bank transfer to our account. If instructing as a legal firm, out usual process is to forward the invoice, with the sworn affidavit at the completion of the matter.
9. Affidavit of Service forwarding
At the completion of all Court filed matters, our agent will swear or affirm an affidavit deposing to service or attempts to serve the documents, in the format required by the Court or Tribunal. We only forward affidavit via email, in PDF format, ready to upload to the Court’s portal.